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The cardiac arrest chain of survival is centered around one key theme: Early access

A patient in cardiac arrest has just 600 seconds before death becomes irreversible. Average U.S. EMS response time is 7.5 minutes. That means your Public Safety Telecommunicators must be prepared to rapidly identify arrest and quickly begin telephone CPR (T-CPR).

“Bystander CPR rates are highest in communities where public safety answering points (PSAPs), or dispatch centers, provide telephone CPR (T-CPR) instructions.” — Michael Christopher Kurz, MD, MS-HES, FACEP, FAHA, Chair of American Heart Association T-CPR task-force


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The First, first responders

Each year an estimated 350,000 sudden cardiac arrest (SCA) events occur in the United States in an out-of-hospital environment. Almost all these events result in a call for help to 911. Without quick intervention in the form of cardiopulmonary resuscitation (CPR) and defibrillation, death from SCA is certain.

Telecommunicators are the true first responders and a critical link in the cardiac arrest chain of survival; a telecommunicator can make the difference between life and death.

 
Saving More Lives — T-CPR Survivor Story
Watch the full story here

One critical intervention strongly associated with survival is cardiopulmonary resuscitation (CPR) started by a bystander. An effective way to ensure that CPR is provided quickly is for the emergency telecommunicators to provide instant instructions with telephone CPR (T-CPR). Emergency telecommunications centers are a vital part of a lifesaving system.

Survival from cardiac arrest begins with you

Cardiac arrest calls typically account for less than 2% of calls for most PSAPs, making it hard for telecommunicators to maintain their telephone CPR skills.

Creating an end-to-end culture of resuscitation excellence is tough to achieve alone. With our solutions, you’ve got the experts behind you.

RQI Telecommunicator

Built on established best practices and the most current AHA resuscitation education science, RQI-T recognizes the critical role telecommunicators play in the Chain of Survival and lays the foundation for a new standard of care: Verified competency and mastery learning to combat skills and knowledge decay.

Delivers a ready-to-go blueprint for action

The lifesaving potential of T-CPR is stronger than any other clinical intervention in managing out-of-hospital cardiac arrest. RQI-T eliminates the burden of creating and managing a T-CPR program on your own.

Uses low-dose, high-frequency e-learning paired with simulation

Online curriculum uses a low-dose, high-frequency approach, applying learners’ real-world scope of practice for greater retention. Structured, ongoing simulation sessions are based on real-life calls, with immediate debriefing and continuous measurement.

Conquers the challenge of skills decay

RQI-T prepares telecommunicators with the same rigor as EMTs & paramedics, laying the foundation for a new standard of care: Verified competency & mastery learning to combat skills and knowledge decay.


Are you ready to take a stand to save more lives in your community?


The American Heart Association (AHA) has committed to doubling out-of-hospital cardiac arrest survival by 2020. The most immediate method to improve survival from out-of-hospital cardiac arrest is to improve bystander CPR rates.

—Michael Kurz MD, MS, FACEP, FAHA

> Read the letter from the Chairman of the T-CPR Taskforce


Survival from Cardiac Arrest Starts with You Ready to help save more lives?
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